Session Requests

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# Student Teacher When Meet Status Payment Created by
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Shaded bands are the hours a teacher says they normally work. Advice only — you can always book outside them.

Student Kind Source Subject Preferred Stage Session Created
Teacher Subjects & confidence Career h Jam3ah h Sessions Rating Reviews Email

What the AI reads on every call

These lines are fed to the model, verbatim, at the top of every ranking call (at most 40 — the newest 30 plus up to 10 that involve the teachers being ranked). They are built from staff corrections only: the subject, the level and the note you typed. No student text ever enters a line. This is the only “learning” there is — the model is not retrained.


                        

Correction log

When Subject · level AI picked Staff chose Why By

Per teacher

Teacher Chosen over the AI pick Overridden away

Assistant use by person — this month

What each employee's questions to the help assistant cost this month. This is part of the figures above, not added on top. Only the spend is shown here — the panel shows each conversation only to the employee who asked.

Person Questions Cost

Calls — last 30 days

When Kind Model Request Tokens in / out Cache w / r Latency Cost Status

AI settings

OFF = nothing is offered without a human: the AI's choice waits in the queue for you. Everything after it (the offer, the teacher's times, the student's booking, the payment hold) runs on its own either way.

0 teachers turns the list off: the AI offers its top teacher (autonomy ON) or you choose one teacher (autonomy OFF). 1–5: with autonomy ON the student gets the AI's list by himself; with autonomy OFF the AI's list waits in your queue — send it, edit it, or send the class to one teacher. After the hours above, a list nobody chose from closes and the request comes back to your queue.

Below the floor the AI's pick waits for you in the Queue with the reason “weak match”. The cost alert sends one notification per month when the month's spend passes it — it is a warning, not a cap.

24 hours (fixed)

What is — and is not — sent to the AI

The AI receives the student's note, the uploaded files, the level (university for every request the app sends today), a subject only if a person typed one — the student (today's app does not ask) or you, correcting it here; a subject the AI itself wrote is never fed back to it as a human's word — the name of the student's university as he gave it in the app (or as you corrected it), and the teacher roster (names, declared subjects, hours, ratings, your AI notes) together with the correction lines above. Other account details are never sent as data — no name, phone or email field — and the model is told not to infer or repeat personal data. Files and the note may still carry a name if the student wrote one. Each file's copy at the AI provider expires within 7 days; our copy is deleted 90 days after the request closes. The AI can only ever rate a teacher's subject and level fit; availability and track record are computed here, and it can never raise a teacher above what the Teachers database declares. The subject is written by the AI from those materials — the student is no longer asked for one — and it lands on the request, where you can correct it.

Name Subjects Manager Source Contract Phone Upcoming Total Rating Status
Received Email Name on contract File Status Teacher
Date Student Teacher Class ★ Teacher ★ Comment
Name Phone Balance Paid (KWD) Bundles Since
Customer Bundle Hours Paid Price Proof By Date Status
Name Hours Price Grants Status Actions
Date Customer Session Type Amount Paid out By
Date Name Amount Source Attachment Status
Category Description Frequency Cost This period Status
Employee Role Salary Due This month Status
Date Customer Session Type Amount Paid out By
Teacher Sessions Hours Rate Gross 10% cut Net Transferred All-time net
Group size First hour (KWD) Additional hour (KWD)

Changes affect FUTURE bookings only — already-booked sessions keep the prices they were booked at.

A class shorter than an hour is charged by the minute at the first-hour price (classes booked before this change keep the full first hour).

A discount comes off the price the student pays — Jam3ah absorbs all of it and the teacher is paid his full rate. Disabled presets leave the pickers but stay listed here.

Name Arabic name % Active Created Actions
# Candidate Phone When Meet Status Created by
⚠ Anyone with this link can watch this interview — it is a job applicant's video. Share it only on purpose.
# Name Phone Email CV Status Source Added
# Name Phone Email CV Status Interview Score Date

Candidates

Name Phone Status Score Interviews Actions

Hired

Name Phone Teacher record Hired
Page Sign-ups Status Last sign-up Language Created by
Name Phone Page When Email

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Available placeholders

Click a placeholder to insert it where your cursor is. A line whose only placeholder is a link (or the policies block) disappears when that value is empty.

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Change history

Admin Accounts

Add a new employee account

Google Drive Backup

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Google Meet / Calendar (appointments)

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This account HOSTS the sessions: appointments are created on its calendar, it owns the Meet links, and recordings are saved to its Drive. Connect the instructor account here — it can be a different account than the backup above. Auto-recording needs this account's Workspace plan to include Meet recording.

Classroom (Jam3ah classroom server)

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Jam3ah’s own online classroom server, where classes and interviews are held once it is connected. This card shows whether it answers, who is in a room right now, the box agent that brings the recordings and the attendance here, and any problem staff were told about.

Import your old system

Fill in the Jam3ah workbook, upload it here, and you get a dry run first: every row that would be created, every problem — and exactly how much payroll, income and customer hours you are about to create. Nothing is written until you press Import.

⚠

Imported sessions count for real.

They add to teacher payroll and consume customers' bundle hours, exactly like sessions booked in the panel. There is no un-import — read the money card before you press the button.

⬇ Download the template ⬇ Appointments-only template (no money) Upload the workbook itself (.xlsx) — not a CSV, not a .numbers file. Up to 10 MB, 5,000 rows.

Sessions from the appointments-only template become CRM history only — they never touch payroll, hour balances or the ledger.

1 · Check a file

Drop the workbook here, or click to choose

.xlsx only

History

File Status Result When By
Student Email Phone Link Status Created

App settings

How close to the start a student may still ask to reschedule or cancel from the app. Inside the cutoff the app refuses with this number in the message.

Pick a conversation to read it.